Description

How do the credits work?

The credits you purchase are linked to the email address used at the time of purchase. This means your credits are personally connected to that specific email address.

For example, if you purchase 5 credits, you can create 5 listening sessions using that email address. Each time you request a new listening session, one credit is automatically deducted from your balance.

Important to know:

• Credits cannot be transferred to another email address.
• Only requests made with the email address linked to the credits will deduct from that balance.
• If you use a different email address, the credits will not be recognized.

This system ensures that your credits remain secure, organized, and personally managed.

If you have purchased multiple credits, you can create multiple sessions—as long as you use the same email address.