Privacy Policy

Privacy Policy – TranceLabs

1. Introduction
TranceLabs places great importance on protecting your personal data and your privacy. In this privacy policy, we explain which data we collect, why we collect it, and how we handle it.

We process personal data carefully and in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

By using the website and services of TranceLabs, you agree to the processing of personal data as described in this privacy policy.

2. Who is responsible for data processing
TranceLabs is an initiative of HypnoWorld Academy, based in the Netherlands.

Data Controller:
TranceLabs / HypnoWorld Academy
Website: https://trancelabs.eu

For questions regarding privacy, you may contact us using the contact details provided on the website.

3. What personal data we collect

When you use our services, we may process the following data.

Personal data you provide directly

  • name
  • email address
  • billing details
  • country of residence
  • payment information
  • information entered in forms

Data related to the use of our services

  • entered preferences for hypnosis sessions
  • personal goals or intentions for a session
  • generated audio or script sessions
  • credit usage
  • technical data regarding your use of the website

Automatically collected data

  • IP address
  • browser information
  • device information
  • cookies and similar technologies

4. Purposes of data processing

We process personal data solely for the following purposes:

  • providing personalized hypnosis sessions
  • generating audio and script sessions through our AI systems
  • processing payments
  • managing credits and user accounts
  • delivering digital products
  • customer service and support
  • improving our services and technology
  • security and fraud prevention
  • compliance with legal obligations

5. AI Processing

TranceLabs uses automated systems and artificial intelligence to generate personalized hypnosis scripts and audio sessions.

The information you provide may be temporarily processed by AI systems in order to generate the requested output.

We use this data exclusively to perform the requested service.

6. Data retention

We do not retain personal data longer than necessary for the purpose for which it was collected.

In general, the following guidelines apply:

  • account data: as long as the account remains active
  • invoice data: at least 7 years (legal obligation)
  • session data: as long as necessary to deliver the service
  • technical log data: up to 12 months

7. Sharing personal data with third parties

We only share personal data when this is necessary to provide our services.

This may include:

  • payment providers
  • hosting providers
  • cloud storage services
  • technical service providers
  • email service providers

Appropriate data processing agreements are concluded with all external processors.

8. International data transfers

Because some technology partners may be located outside the European Economic Area (EEA), data may be processed internationally.

In such cases, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • secure data transfer methods
  • compliance with international privacy regulations

9. Cookies

Our website uses cookies and similar technologies.

Cookies are used for:

  • the functioning of the website
  • analysis of website usage
  • improvement of user experience
  • security of the platform

You can manage cookies through your browser settings.

10. Security

We take appropriate technical and organizational measures to protect personal data against:

  • loss
  • misuse
  • unauthorized access
  • unauthorized disclosure

Our systems are regularly monitored for security and integrity.

11. User rights

You have the right to:

  • access your personal data
  • correct your data
  • request deletion of your data
  • restrict data processing
  • object to data processing
  • request data portability

Requests can be submitted through the contact details on the website.

We generally respond within 30 days.

12. Minors

Our services are not intended for individuals under the age of 18.

If we discover that personal data from minors has been collected without the consent of parents or legal guardians, we will delete this data.

13. Changes

TranceLabs reserves the right to modify this privacy policy.

The most current version will always be published on the website.

We recommend that you review this page regularly.

14. Contact

For questions about this privacy policy or the processing of personal data, you can contact us via: https://trancelabs.eu/contacts/